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🚚Shipping Policy – Sri Varaha Foods

1. Product Availability

• All orders are processed subject to stock availability.
• If any item you ordered is out of stock, we will notify you right away and issue a full refund using your original payment method.

2. Delivery Locations

• Across India: We deliver to all states.
• For USA customers: Please place your order through truetraditionsusa.com.

3. Delivery Timelines (from dispatch date, not order date)

• Within Tamil Nadu: 1–4 business days
• Other states in India: 1–10 business days

Please note:

• These are estimated timelines. We cannot guarantee same-day, next-day, or 2-day delivery.
• Delays may occur due to incorrect address details, courier issues, weather conditions, strikes, or other external factors.

4. Order Dispatch Schedule

• Monday to Saturday: Orders placed before 11:00 AM are usually shipped the same evening.
• After Saturday 1:00 PM: Some orders are shipped starting Monday evening.
• No Sunday dispatches (courier services do not operate).

5. Shipping Partners

• Tamil Nadu deliveries: The Professional Courier & ST Courier
• Other Indian states: DTDC

If you’d like us to use a different courier service:

• Mention it in the order notes at checkout or inform us immediately after placing the order.
• Extra charges may apply if you choose a specific courier.

6. Shipping Charges

• Shipping cost is calculated at checkout based on:

             Your delivery location

             The total order value (after applying product discounts)

• Coupons apply only to product prices, not to shipping fees.
• Only one coupon code can be used per order.

7. Damaged Deliveries

• If your package looks damaged upon arrival, contact us immediately at info@srivarahafoods.com.
• Do not accept visibly tampered or broken packages without informing us.

8. Important Delivery Notes

We are not responsible for delivery failures caused by:

• Incomplete or incorrect address or phone number
• No one available to receive the order at the delivery address

In such cases:

• No refunds will be issued.
• Returns and cancellations are not accepted once an order is shipped.

Please double-check:

• Your shipping address and contact number
• That someone is available to receive the delivery at the provided address

9. Need Help?

If you have any questions about your delivery or shipping, feel free to reach out:
📧 info@srivarahafoods.com – We’re always happy to assist!