TERMS & CONDITIONS
TERMS & CONDITIONS
Effective Date: 01 JAN 2026
Welcome to Sri Varaha Foods (“Company”, “we”, “us”, “our”). These Terms & Conditions govern your access to and use of our website https://srivarahafoods.com and all purchases made through the website.
By accessing this website, creating an account, placing an order, or using any of our services, you agree to be legally bound by these Terms & Conditions, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree, please do not use this website.
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BUSINESS INFORMATION
Sri Varaha Foods is an online seller of traditional food products and related goods. Operates under KALLIDAI FOOD PRODUCTS PVT LTD. All products are offered subject to availability and acceptance of order.
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ELIGIBILITY TO USE WEBSITE
By using this website, you confirm that:
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You are legally capable of entering into binding contracts under Indian law.
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The information provided by you is true, accurate, and complete.
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You will use the website only for lawful purposes.
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PRODUCT INFORMATION
We strive to ensure product descriptions, images, pricing, and availability are accurate. However:
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Product images are for representation purposes only.
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Actual product colour, texture, size, weight, packaging, or appearance may vary.
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Handmade, traditional, or food products may naturally vary batch to batch.
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Errors may occasionally occur in descriptions, pricing, or stock status.
We reserve the right to correct any errors without prior notice.
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PRICING & PAYMENT
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All prices are shown in Indian Rupees unless otherwise stated.
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Prices may change at any time without notice.
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We reserve the right to cancel orders arising from pricing errors, technical errors, or misuse of offers.
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Payment must be completed through approved payment methods available at checkout.
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Cash on Delivery not available
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ORDER ACCEPTANCE & CANCELLATION
Placing an order does not guarantee acceptance. We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
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Product unavailability
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Incorrect pricing
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Suspected fraud
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Duplicate or bulk misuse orders
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Incorrect customer details
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Operational limitations
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Abuse of offers or coupons
If payment was successfully received for a cancelled order, eligible refunds will be processed to the original payment method.
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CUSTOMER RESPONSIBILITY
You agree to provide correct and complete:
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Name
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Delivery address with landmarks
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Reachable mobile number
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Email address
We are not responsible for delays, losses, or failed deliveries caused by incorrect address, unreachable phone number, or recipient unavailability.
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SHIPPING & DELIVERY
Shipping and delivery are governed by our Shipping Policy:
https://srivarahafoods.com/blogs/news/shipping-policy
Important terms:
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Delivery timelines are estimates only.
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Delays may happen due to courier issues, weather, strikes, public holidays, elections, remote locations, or unforeseen events.
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Time is not of the essence unless expressly committed in writing.
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Once dispatched, delivery is subject to courier partner operations.
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RETURNS, REFUNDS & REPLACEMENTS
Returns, refunds, replacements, and cancellations are governed by our Refund Policy:
https://srivarahafoods.com/blogs/news/refund-policy
Due to the perishable nature of food products, many items may be non-returnable or non-refundable as permitted by applicable law.
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PRIVACY
Collection and use of your personal information are governed by our Privacy Policy:
https://srivarahafoods.com/blogs/news/privacy-policy
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FOOD PRODUCT DISCLAIMER
Food items should be consumed responsibly and stored as instructed.
Customers are responsible for:
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Checking ingredients before consumption
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Reviewing allergen information where available
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Proper storage after delivery
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Ensuring suitability for their dietary or medical conditions
We are not liable for issues arising from allergies, misuse, improper storage, delay in consumption, or failure to follow instructions.
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INTELLECTUAL PROPERTY
All website content including text, logos, product names, images, graphics, layout, and branding are owned by or licensed to Sri Varaha Foods.
You may not copy, reproduce, distribute, modify, or commercially use any content without prior written permission.
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PROHIBITED USE
You agree not to:
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Use the website for unlawful activity
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Interfere with website security or functionality
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Submit false orders
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Use bots, scraping tools, or automated systems
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Misuse coupons, discounts, or referrals
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Post defamatory, abusive, or misleading content
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LIMITATION OF LIABILITY
To the maximum extent permitted by law:
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We shall not be liable for indirect, incidental, special, or consequential losses.
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We are not liable for courier delays beyond our control.
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Our total liability relating to any order shall not exceed the amount paid for that specific order.
Nothing in these Terms excludes rights that cannot be excluded under applicable Indian consumer law.
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FORCE MAJEURE
We shall not be liable for delay or failure caused by events beyond reasonable control including natural disasters, pandemic, strikes, transport disruption, internet outages, government restrictions, election-related shutdowns, or acts of God.
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USER REVIEWS & SUBMISSIONS
Any reviews, suggestions, testimonials, or content submitted by you may be used by us for business purposes, subject to applicable law.
We reserve the right to remove false, abusive, misleading, or unlawful content.
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THIRD PARTY SERVICES
Payments, logistics, analytics, or other services may be provided by third parties. We are not responsible for their separate terms, privacy practices, or interruptions.
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MODIFICATION OF TERMS
We may update these Terms & Conditions at any time without prior notice. Revised terms become effective when posted on the website. Continued use of the website means acceptance of revised terms.
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GOVERNING LAW & JURISDICTION
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Tirunelveli, Tamil Nadu, India.
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CONTACT DETAILS
For any questions regarding these Terms & Conditions:
Sri Varaha Foods
Email: info@srivarahafoods.com
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ACCEPTANCE
By using this website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions, Shipping Policy, Refund Policy, and Privacy Policy.