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At Sri Varaha Foods, we truly value your trust and always strive to deliver fresh, delicious, and high-quality products. Your satisfaction means everything to us. If you face any issue with your order, we are here to help and resolve it promptly.

📞 Customer Support for Order Issues

For concerns such as:

💳 Payment deducted but order not confirmed
💳 Duplicate payment
📦 Order confirmation issues
⚠️ Payment failure but amount debited

Please contact us:

📱 WhatsApp: +91 9489958801
📧 Email: info@srivarahafoods.com

Kindly share:

🧾 Order ID / Order Number
📸 Payment Screenshot / Proof
📧 Registered Email ID
📝 Issue Description

✅ Eligibility for Refund / Replacement

Your request may be considered under the following cases:

📦 Damaged Product

If your order arrives damaged during delivery.

🔄 Wrong Product Delivered

If you receive a different item than what you ordered.

🍬 Quality Concern

If the product is expired, stale, or does not meet expected quality standards.

❓ Missing Items

If any item from your confirmed order is missing.

🎥 Important Claim Requirement

To help us verify issues quickly and fairly:

🎬 Please record a clear unboxing video while opening the package.

For damaged, missing, or wrong-item claims, photo/video proof may be required.

⏰ Reporting Timeframe

Please report any issue within 24 hours of delivery.

📱 WhatsApp: +91 9489958801
📧 Email: info@srivarahafoods.com

Delayed requests may be difficult to verify.

🎁 Resolution Options

After reviewing your request, we may provide:

🔄 Replacement of affected item

or
💰 Partial or Full Refund (where applicable)

Resolution depends on verification and availability.

💳 Refund Processing Time

Approved refunds will be processed within 2–7 working days.

🏦 Bank processing times may vary.

🛒 Order Confirmation & Customer Responsibility

After placing your order, please verify:

🏠 Shipping Address
📱 Mobile Number
🛍️ Ordered Items

If corrections are needed, contact us before dispatch.

🚚 Once shipped, changes may not be possible.

🚚 Delivery Disclaimer

We are not responsible for delays caused by:

📍 Incorrect Address
📞 Wrong Phone Number
🚪 Recipient Unavailable
🌧️ Weather Conditions
🚛 Courier Delays
⚠️ Other unforeseen issues

However, we will always try our best to assist you.

Refer Shipping Policy

🚚 Delivery Timeline & Shipping Notice

At Sri Varaha Foods, we dispatch all orders with care and as quickly as possible. However, we kindly request customers to note the following delivery timelines:

⚠️ We do not guarantee Next Day Delivery or 2-Day Delivery.

📦 Estimated Delivery Time (After Dispatch)

🏠 Within Tamil Nadu: 1 to 3 business days
🌍 Outside Tamil Nadu: 2 to 6 business days

These timelines are estimates and may vary depending on courier service, location accessibility, weather conditions, holidays, or unforeseen transit delays.

⏳ Delay in Delivery?

If your parcel is delayed beyond the expected timeframe, please contact us immediately. Our support team will coordinate with the courier partner and do our best to resolve the issue at the earliest.

🍱 Product Appearance

Our products are handmade with care ❤️

So slight variations in:

🎨 Color
📏 Size
📦 Packaging
🍬 Shape

may naturally occur.

📞 Contact Us

Sri Varaha Foods

📧 info@srivarahafoods.com
📱 WhatsApp: +91 9489958801

🤝 Agreement

By placing an order with Sri Varaha Foods, you confirm that you have read and agreed to this Refund Policy.

🙏 Thank you for your support. We are always happy to serve you!